Inês Lopes

**Professional Profile** Customer Support professional with extensive experience in customer service, telephone communication, sales, and problem-solving. Currently working at Rede Expressos, providing customer assistance, handling Lost and Found cases, managing complaints and unexpected situations, and coordinating requests with different teams. I am a responsible, proactive, and adaptable person with strong communication and interpersonal skills. I am comfortable dealing with different types of customers, including international clients, and I remain calm and solution-oriented in challenging situations. I speak Portuguese natively and have fluent spoken English and Spanish. I am looking for a part-time remote Customer Support or Customer Service opportunity, preferably during evenings after 7:00 PM and/or weekends. I am particularly interested in companies that provide the necessary equipment and remote training.