Ifejuwuralo Maiyegun

I am a highly organised and proactive Virtual Assistant and administrative professional with several years of experience supporting executives, managing administrative operations, coordinating projects, and maintaining effective communication with clients, teams, and stakeholders. My background spans executive assistance, human resources, customer success, project management, and operations, giving me a well-rounded understanding of how to keep people, processes, and day-to-day activities running efficiently. In my role as an Executive Assistant at Housessories, I managed calendars, travel arrangements, reporting, client communication, project coordination, and office operations, while also supporting recruitment and staff management activities. Earlier in my career, I provided administrative and operational support to a CEO, including scheduling, communication, record management, and workflow improvement. My experience as a Customer Success Manager further strengthened my ability to work independently, communicate effectively, and manage multiple priorities. I successfully onboarded over 3,000 users, maintained a customer satisfaction rate above 90%, and contributed to a 25% increase in customer retention through proactive engagement and personalised onboarding. Currently, as a Project Manager, I coordinate cross-functional teams, manage competing priorities, oversee product development activities, and ensure projects remain aligned with business objectives and customer needs. I am proficient with tools including Google Workspace, Microsoft Office, Slack, Notion, Asana, Trello, Zoom, Canva, Power BI, and Retool. I bring strong attention to detail, confidentiality, adaptability, problem-solving, and a proactive approach to every task. My goal as a Virtual Assistant is to provide reliable, efficient support that allows executives, entrepreneurs, and teams to focus on their highest-value priorities.