Humayun Zain

Results-driven IT Support Specialist with 8+ years of hands-on experience delivering end-to-end technical support across help desk, systems administration, networking, and cloud environments. Proficient in Windows troubleshooting, hardware diagnostics, VPN & network infrastructure, Microsoft 365, Active Directory, and cloud/server support. Holds the Microsoft MD-102 (Endpoint Administrator) certification, demonstrating expertise in deploying, managing, and securing enterprise devices at scale. Known for resolving complex technical issues efficiently while maintaining high user satisfaction. Seeking a fully remote IT Support, Help Desk, or Systems Administration role where I can bring my diverse skill set and international experience to a forward-thinking team.