Helena Cabral

Helena Cabral

Customer Support Specialist | Escalation Management | Billing & Account Resolution | Salesforce CRM

United States UTC-5
English
Native
Remote Exp.
3+ Years
US Overlap
Full Overlap
Availability
Immediate
Experience
13 yrs
Salary
$60k-$80k

Customer Support & Operations Specialist with 13+ years of experience delivering high-volume support across telecommunications, financial services, and technology. Specialized in billing, account resolution, and escalation management, with a strong track record of resolving complex customer issues and improving operational workflows. Experienced in Salesforce CRM, cross-functional collaboration, and delivering accurate, timely, and customer-focused solutions in fast-paced environments.

At a glance

Level Mid Level
Experience 13 years
Education High School
Compensation $60,000 – $80,000/yr
Looking for
Full-Time
Open to
Video Interview
Paid Trial
Background Check
NDA
Message Helena — Coming Soon

Skills

Customer Service Customer Support Case Management Salesforce Conflict resolution Billing Email Support Chat Support CRM Process Improvement Data Entry

Membership Details

Member Since

May 4, 2026

Last Active

25 days ago