Heather Castro

I'm a results-driven Bilingual Learning Designer and Instructional Designer with 15 years of experience in education and a strong record of designing, developing, implementing, and evaluating engaging digital learning experiences. I specialize in transforming complex content, performance needs, and organizational goals into accessible, learner-centered solutions grounded in instructional design, adult learning theory, UDL, multimedia learning principles, and data-informed decision-making. My experience includes leading curriculum and course development, LMS migrations, course redesigns, assessment development, quality assurance, and technology implementation across multiple content areas. I have managed projects from needs analysis and initial design through development, implementation, evaluation, and continuous improvement while collaborating with subject matter experts, educators, administrators, and cross-functional teams. I bring a strong analytical approach to learning design, using learner performance data, state assessment results, engagement metrics, and stakeholder feedback to identify performance gaps, evaluate effectiveness, and guide improvements. My work also includes developing scalable resources, supporting technology adoption, coaching educators, facilitating professional learning, and establishing consistent instructional and quality standards across teams. I am proficient in Canvas, Brightspace, Moodle, Articulate 360, Adobe Express, Google Workspace, Microsoft 365, AI-powered learning tools, and emerging educational technologies. I combine instructional design expertise, project leadership, technical proficiency, and data analysis to create practical learning solutions that strengthen learner engagement, accessibility, consistency, and organizational effectiveness.