harsh

I am an executive partner and operations leader who turns vision into structured, predictable execution. For over 7 years, I have served as the right hand to global change and delivery leadership within Vodafone/VOIS, keeping complex functions accountable across 9 international markets.I specialize in building governance cadences from scratch, automating messy manual workflows, and delivering executive-ready visibility without needing positional authority.Impact Highlights:Global Governance: Controlled operational risk and rhythms across 9 concurrent markets.Incident Reduction: Cut change-related incidents by ~30%.SLA Transformation: Accelerated incident resolution 5x (from 5 days down to 1).Innovation: Winner of the Vodafone Group CTO Innovation Award for AI/Analytics.