Hannah Zeeker

Senior Business Analyst & Certified Scrum Product Owner (CSPO) with 10+ years of experience bridging business stakeholders and delivery teams across healthcare, financial services, and digital platforms. Skilled in gathering and documenting requirements (BRDs, user stories, acceptance criteria) and driving Agile delivery from discovery through launch — including leading a full appointment-booking system overhaul that drove a 76.4% YoY lift in conversion and a 215.8% YoY increase in web-driven appointments. Experienced coordinating distributed/offshore teams, managing scope on complex multi-brand ecosystems, and using data (GA4, Power BI, SQL) to sharpen delivery priorities. Seeking a remote Senior Business Analyst, Product Owner, or Scrum Master role where I can bring structured requirements discipline and Agile facilitation to fast-moving, cross-functional teams.