Habiba yakouba Ouattara

I'm an aviation and customer service professional with hands-on training in air ticketing, reservations, and airline customer service, plus two years of full-time leadership and public-facing experience. During my internship at a travel agency, I supported live customer bookings and itinerary changes using the Amadeus reservation system, and I bring strong cashier and client-relations experience from two years managing daily sales and service at a busy retail shop. I'm fluent in French and English, with working knowledge of Bambara and Hausa, which lets me support customers across multiple language groups. I'm detail-oriented, calm under pressure, and skilled at turning first-time contacts into loyal, satisfied customers. I'm looking for a remote role in customer support, travel/reservations support, or virtual assistance, where I can apply my ticketing knowledge, multilingual skills, and service mindset to help a team deliver excellent customer experiences from anywhere.