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Grace

Grace

Customer Service | Data Entry

English
Native
Remote Exp.
3+ Years
US Overlap
Full Overlap
Experience
6 yrs

Motivated and results-driven call center professional with 6 years of experience delivering outstanding support in high-volume environments. Proven ability to manage multiple phone lines, adhere to Average Handle Time (AHT) targets, and maintain high customer satisfaction ratings. Adept at conflict resolution, cross-department collaboration, and consistently meeting KPI goals.

At a glance

Experience 6 years
Education High School
Looking for
Full-Time Contract
Open to
Video Interview
Paid Trial
Background Check
NDA
Message Grace — Coming Soon

Skills

Billing Collection Planning Account Retention Active Listening Car Insurance Chat Support Conflict resolution Customer Relationship Management Customer Service Email Support Genesys Cloud Healthcare Insurance Medical Insurance Mortgage Payment Processing Phone Support Product Knowledge Sales Support Data Entry

Membership Details

Member Since

August 9, 2026

Last Active

2 days ago