Godfrey Asiimwe

Am an IT support professional hands-on experience providing first-line technical support, helpdesk ticket resolution, systems/network administration, and support for business applications and system integrations. Skilled in diagnosing and resolving hardware, software, and connectivity issues, maintaining accurate IT documentation, and delivering reliable, SLA-driven customer service to internal users and external stakeholders. Certified in OnBase and M-Files document management systems, with a bachelor’s degree in computer engineering.