Gladys Wanjiru

I am results-driven and customer-focused with diverse experience in travel consulting, data collection and analysis, content editing, education, and sales support. I have a Proven ability to manage high-volume client interactions, convert inquiries into sales, and deliver exceptional customer service in fast-paced environments. As a Travel Consultant at ASAPTickets, I developed strong expertise in global travel planning, flight booking systems (including GDS platforms like Sabre), and end-to-end ticketing processes. I consistently provided tailored travel solutions while maintaining high conversion rates and customer satisfaction. My experience with the Pan Africa Center of Strategic Management strengthened my research, data collection, and analytical skills, where I contributed to impactful agribusiness projects by gathering and interpreting data to inform development programs. Additionally, my background in editorial work sharpened my communication, writing, and content management abilities, while my teaching roles built a solid foundation in organization, multitasking, and working collaboratively to achieve goals. I bring a unique combination of sales, analytical, communication, and organizational skills, with a strong attention to detail and a passion for delivering value-driven solutions. I am adaptable, reliable, and committed to continuous learning and professional growth.