Giuseppe Di Benedetto

I’m an operations and learning leader with 7+ years of experience at Amazon, currently managing learning, process improvement, and AI-related initiatives across Spain. My background combines customer operations, people leadership, training, project management, and continuous improvement. Two results I’m particularly proud of are scaling onboarding and training programs to support 2,000+ associates, and building process tools and workflows that reduced operational scheduling time by over 70%. Earlier in my Amazon career, I also managed customer support operations and consistently delivered top performance, improving quality, efficiency, and customer satisfaction. I’m now looking for a fully remote role where I can bring this combination of operational leadership, customer focus, project execution, and AI experience to a growing company. I’m particularly interested in Customer Success, Customer Operations, Implementation, Project Management, Operations, or AI Operations roles, ideally with an international team and the possibility to work remotely from Spain.