Gerson Velasquez

Call Center Executive & Former CEO | Expert in Global Account Management, Sales Strategy & Retention

El Salvador UTC-5

Results-driven Operations, Account Management, and Administrative Professional with 20+ years of experience supporting executive leadership, managing client relationships, leading high-performing teams, and improving business operations for U.S.-based companies. Highly organized, proactive, and detail-oriented, with expertise in executive support, customer success, CRM management, reporting, process improvement, calendar coordination, and cross-functional collaboration. Recognized for optimizing workflows, strengthening client relationships, driving operational efficiency, and delivering exceptional customer experiences in fast-paced remote environments.

At a glance

Level Lead

Experience 18 years

Education Bachelor's
Business administration

Compensation $12,000 – $18,000/yr

Looking for

Full-Time

Open to

Video Interview

Paid Trial

Background Check

NDA

Message Gerson — Coming Soon

Skills

Bookkeeping Artificial Intelligence Problem Solving Active Listening Customer Service Customer Support Customer Relationship Management Chat Support Back Office Support B2B Email Support English Speaking Shopify Sales Zendesk Zoho CRM Account Management Adaptability Administrative Support Analytical Attention to Detail ChatGPT Client Relationship Management Collaboration Google Workspace Microsoft 365 Multitasking Spanish Bilingual Team Collaboration Time Managment

Membership Details

Member Since

May 28, 2026

Last Active

a month ago