Gerson Velasquez

Gerson Velasquez

Call Center Executive & Former CEO | Expert in Global Account Management, Sales Strategy & Retention

El Salvador UTC-5
English
Native
Remote Exp.
3+ Years
US Overlap
Full Overlap
Availability
Immediate
Experience
18 yrs
Salary
$12k-$18k

Collaborative and results driven professional with over 18 years of experience in call center operations, sales leadership, and account management for major U.S.-based companies. Proven track record in leadership roles including: Manager on Duty, Sales Team Leader, and Account Manager with deep expertise in client relations, performance metrics, and business strategy. Known for building high-achieving, cohesive teams, streamlining procedures, and growing revenue while maintaining a strong customer focused philosophy. A collaborative, cross-functional leader skilled at uniting diverse departments and aligning team goals with overall corporate strategy to drive organizational success.

At a glance

Level Lead
Experience 18 years
Education Bachelor's
Business administration
Compensation $12,000 – $18,000/yr
Looking for
Full-Time
Open to
Video Interview
Paid Trial
Background Check
NDA
Message Gerson — Coming Soon

Skills

Bookkeeping Artificial Intelligence Problem Solving Active Listening Customer Service Customer Support Customer Relationship Management Chat Support Back Office Support B2B Email Support English Speaking Shopify Sales Zendesk Zoho CRM Account Management Adaptability Administrative Support Analytical Attention to Detail ChatGPT Client Relationship Management Collaboration Google Workspace Microsoft 365 Multitasking Spanish Bilingual Team Collaboration Time Managment

Membership Details

Member Since

May 28, 2026

Last Active

a month ago