Geraldo Escobar

“I’m a detail-oriented and reliable Virtual Assistant with a strong background in insurance operations and customer service. I have over two years of experience supporting clients, managing data, and handling administrative tasks in fast-paced environments. I previously worked as a Business Operations Associate at Accenture, where I was responsible for issuing life insurance policies for American General Life. This role required a high level of accuracy, organization, and compliance, as I reviewed applications, verified information, and ensured timely processing of policies. Before that, I worked as a Customer Service Representative at Telus International, supporting the Uber driver app, where I developed strong communication, problem-solving, and client-handling skills. I’m highly organized, tech-savvy, and comfortable using tools like Google Workspace, Microsoft Office, CRM systems, and Monday.com. I’m also quick to learn new systems, including insurance platforms and Agency Management Systems. I take pride in delivering accurate work, meeting deadlines, and providing excellent support to both clients and teams. I’m now looking for a long-term opportunity where I can contribute my skills and continue growing in the insurance field.