Gasten Warren

Operations and CRM-focused professional with experience in telecommunications provisioning, service delivery coordination, and enterprise client support across fast-paced environments. I have worked extensively in CRM systems (including Salesforce), managing tickets, service orders, MACD activity, and cross-functional workflows between vendors, field technicians, and internal teams. My background includes supporting infrastructure and service execution processes for multi-site enterprise clients, ensuring accurate data entry, SLA adherence, and timely resolution of escalations. I am highly comfortable in CRM-driven environments, maintaining data integrity, tracking pipelines and service requests, and coordinating across sales, operations, finance, and technical teams. I am currently seeking a fully remote or hybrid role in Customer Success, CRM Operations, Sales Operations, or Operations Coordination where I can leverage my experience in CRM management, client relationship support, process execution, and operational workflow improvement in a high-volume environment.