Gaëtan SEUKOU

I am a Business Development and Customer Support professional with over 5 years of experience driving growth in B2B and B2C sales, managing client portfolios, and coaching high-performing teams. In my recent roles, I oversaw a team of 17 and implemented process improvements that increased client retention by 42% and boosted operational efficiency. I have successfully managed multiple projects end-to-end, optimized workflows, and delivered scalable solutions that enhanced customer satisfaction. I am looking for opportunities in BPO and customer operations where I can leverage my experience to drive business growth, lead initiatives, and mentor teams. I thrive in dynamic, results-oriented environments and have extensive experience managing remote teams effectively.