Fredrick Ogbuzuru

Sales and customer relations professional with 7 years of experience driving revenue, customer retention, and satisfaction across healthcare, logistics, and tech services. I have managed high volume inbound and outbound communication across phone and digital channels, consistently exceeding targets in fully remote and international environments. At VIPMed Clinic in Istanbul, I led patient services and a contact center team, achieving a 57% conversion rate, a 95% customer satisfaction score, and contributing to a 17% revenue increase in my first year. At Fixtman LLC, a US based remote company, I exceeded sales and engagement targets by 47% through strong call handling, persistent follow up, and daily use of HubSpot, Zoho, and Tawk. I am fluent in English, experienced working across time zones, and have a proven track record of delivering results without supervision. I am currently based in Istanbul and open to worldwide remote roles in customer service, sales, or client relations. What sets me apart is my ability to combine empathy with results. I do not just resolve issues. I build relationships that retain customers and drive growth.