Flitz Anthonee Colegio

ServiceNow Developer and Consultant with 5+ years of hands-on enterprise experience across ITSM, ITOM, ITAM, CMDB/CSDM, and Platform Analytics. Currently working at DXC Technology supporting both US and Japanese enterprise clients. On the development side, I build and configure ServiceNow solutions using business rules, client scripts, Flow Designer, GlideScript, and REST/SOAP integrations. I perform root cause analysis on complex platform issues, design automation workflows, and manage full update set deployment lifecycles. On the consulting side, I have led platform upgrade coordination, platform analytics production deployments, multi-vendor change management, and impact assessments for a Japanese automotive enterprise client—all conducted bilingually in Japanese and English. I hold 11 ServiceNow certifications, including CSA, CAD, CIS-ITSM, CIS-CSM, CIS Discovery, CIS Service Mapping, CIS Event Management, CIS SAM, CIS HAM, CIS Platform Analytics, and CIS Data Foundations. I also hold 4 Microsoft certifications, including AZ-104, AZ-305, SC-300, and AI-900. Recently recognized as a ServiceNow CPL 2026 Hall of Famer across four global award categories out of thousands of participants worldwide. I am JLPT N3 certified and have supported Japanese enterprise clients throughout my career at Accenture and DXC. Open to remote full-time, part-time, or contract roles worldwide.