IT & Service Delivery Leader | Technical Program Management | Infrastructure & Operations | Customer Experience | 20+ Years Global IT
Seeking: Delivery Manager · Technical Account Manager · Product Owner · Product Manager
Technology and Service Delivery leader with 20+ years of experience leading global teams, complex IT services, and transformation initiatives across multinational and business-critical environments. My career combines IT service delivery, infrastructure and operations, technical program delivery, customer experience, vendor management, security, Agile transformation, and business continuity. During 17 years at major Oil & Gas Industry leading Company, I progressed through engineering, technical consulting, Product Owner, Team Leadership, and IT operations Leadership roles — giving me both a strong technical foundation and a broad business and management perspective. I have led distributed technical teams and vendors, partnered with business and senior stakeholders, managed critical incidents and escalations, and delivered technology modernization initiatives with measurable outcomes. These include reducing network connectivity costs by ~90% and proactively mitigating a critical service risk that could have resulted in ~$420K/day in production impact. What I bring: • IT & Service Delivery Leadership • Technical Program & Project Delivery • Infrastructure & Operations • Customer Experience & Stakeholder Management • Vendor & SLA Management • Agile / SAFe Delivery • Risk, Incident & Business Continuity Management • Network, Security & IAM I am particularly effective at the intersection of technology, people, customers, and execution — translating technical complexity into clear priorities, coordinating the right teams and partners, and maintaining focus on business outcomes. Open to remote global and regional opportunities, as well as hybrid or on-site roles in Neuquén, Argentina.
Member Since
September 14, 2026
Last Active
3 days ago