Faith Okon

Dedicated Customer Support Specialist and Virtual Assistant with over 4 years of experience providing high-quality customer service, administrative support, and remote team assistance. Experienced in handling email, live chat, and phone support, managing calendars, coordinating schedules, maintaining accurate records, and resolving customer inquiries with professionalism and empathy. I have a strong track record of improving customer satisfaction through effective communication, attention to detail, and proactive problem-solving. Proficient in Google Workspace, Microsoft Office, Slack, Zoom, CRM platforms, and other remote collaboration tools, I quickly adapt to new systems and workflows. I am seeking a remote Customer Support, Virtual Assistant, Administrative Assistant, or Customer Success role where I can leverage my organizational skills, communication abilities, and customer-focused approach to help businesses deliver exceptional service and achieve their goals.