Ezeh Ruthwisdom

I am an Administrative Virtual Assistant with over 1 3 year of hands-on experience supporting business operations, customer communication, and administrative processes. Through managing my business, Thriftbyshugar, I have handled daily operations including customer inquiries, order coordination, and record management in a fast-paced environment. In this role, I improved customer response time by over 40% by maintaining consistent communication and structured follow-ups. I also streamlined order coordination and tracking, reducing delays by approximately 30% and improving overall workflow efficiency. These improvements helped maintain customer satisfaction and encouraged repeat engagement. I specialize in email management, calendar scheduling, data entry, and customer support. I help business owners stay organized, avoid missed messages, and maintain smooth operations so they can focus on growth. I am highly organized, detail-oriented, and experienced with tools like Google Workspace, WhatsApp Business, and spreadsheets. I am currently seeking a remote Administrative Virtual Assistant role where I can contribute to efficiency, organization, and reliable administrative support.