Esmirna alvarado

Bilingual Spanish/English with 10 years of experience in the medical field. Had multiple rolls from front desk to billing insurance and customer service. I am pleased to write this letter to express my strong interest in your current open position. I am confident that I have the interpersonal skills to provide exceptional customer service and maintain outstanding performance. Working in a diverse field I have learned to change my customer service tactics accordingly. For instances involving language barriers and human impurities or difficult customer scenarios. I can adapt myself to my work environment and thrive by pushing myself to go above and beyond. Not only to listen but ultimately comprehend the customer's questions and or concerns as they arise. My quickness to problem solve and my attention to detail help me maximize my daily job duties and contribute to the company's success. While performing my duties I can also maintain a high level of maturity and customer confidentiality. I am confident that my abilities match the specifications that you have stated in your advertisement. I will bring to this position in this company a combination of quality patient services and team leadership. I am extremely motivated and can learn quickly. Thank you! I am look forward to hearing from you.