Erika Simpson

•Delivery Driver FedEx Ground-Lincolnton, NC August 2018 to Present • Delivered packages and goods to customers in a timely and efficient manner • Maintained accurate records of deliveries, including dates, times, and signatures • Ensured the safe transportation of goods by following all traffic laws and company policies • Managed delivery routes effectively to optimize efficiency and minimize fuel consumption • Provided excellent customer service by being courteous, professional, and responsive to customer inquiries or concerns • Performed routine vehicle inspections before each shift to ensure proper functioning of brakes, lights, tires, etc • Loaded and unloaded packages from the delivery vehicle using proper lifting techniques to prevent injuries or damage • Followed specific instructions for handling fragile or hazardous materials during transport • Utilized GPS navigation systems or maps to determine the most efficient routes for deliveries • Communicated any delays or issues with deliveries promptly to customers and supervisors • Maintained cleanliness of the delivery vehicle both inside and outside on a regular basis • Adhered to all safety regulations while operating the delivery vehicle on public roads • Assisted with warehouse duties such as sorting packages, organizing inventory, or preparing shipments when needed • Completed an average of XX deliveries per day within designated timeframes • Reduced fuel costs by XX% through efficient route planning • Maintained a perfect driving record with no accidents or traffic violations throughout employment tenure • Received multiple commendations from customers for exceptional service • Trained new drivers on company policies, procedures, and safe driving practices Loss Prevention Agent Walmart-Conover, NC April 2016 to August 2018 • Monitored surveillance cameras