Erik Leonardo Mora Ferrer

I have experience in sales, customer service, and retail operations, specializing in technology products, mobile devices, and intangible products. I have worked in dynamic sales environments where I developed strong communication, negotiation, and customer relationship skills. My responsibilities included advising customers, achieving sales targets, promoting products, handling after-sales support, and ensuring an excellent customer experience. I also have experience creating promotional strategies, explaining technical product specifications, and working with sales metrics and performance goals. Additionally, I am currently studying Business Administration, which has strengthened my knowledge in finance, administration, teamwork, and business management. I am proactive, adaptable, results-oriented, and committed to providing high-quality service while contributing to team success.