Elisabeth Morice

Currently working as an independent multilingual virtual assistant, my focus is on customer support and customer satisfaction. I have excellent communication skills allowing me to deal with the public and team members alike, either over the telephone, in person or in writing. Working remotely means I have honed my time management skills: how I organize my work, follow up on projects and priorities. I am able to follow up on assignments with a minimum of direction. I am highly organized, proactive and solution oriented. I am a French national and I have native level of language both in French and in English, a good command of German and beginner level in Spanish. I am currently based in France. Having worked in IT in various support positions for 15 years, I have good experience in problem solving, handling complaints or settling disputes. I have excellent troubleshooting and problem-solving skills and I genuinely enjoy helping people. I am confident using technology, working remotely and have experience with Microsoft Office tools.