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Donna Wenzel

Operations & Customer Support Professional

Seeking: Customer Support Manager · Operations · Administrative Support

United States New York (GMT-4)
English
Native
Remote experience
None
US overlap
Full overlap
Availability
1 week notice
Experience
15 yrs
Compensation
$42k+

Highlights

  • RecentGift Shop Manager for Virginia Renaissance Faire
  • ResultGenerated over 14k in profits for a 5 weekend run with an average ticket of approx $25

Operations and customer service professional with 10+ years of experience supporting high-volume environments through daily operations coordination, team supervision, scheduling, inventory management, and event support. Experienced in organizing workflows around staffing and operational needs, training team members, maintaining accurate records and transactions, and coordinating with leadership to execute priorities. Additional experience supporting community events through volunteer leadership, merchandise operations, site setup, customer service, and POS systems. Strong communicator known for organization, dependable follow-through, and maintaining clean, orderly, customer-focused environments.

At a glance

Level Lead
Experience 15 years
Education High School
Compensation From $42,000/yr
$25/hr
Looking for
Full-time Part-time
Open to
Video Interview
Background Check
NDA
Messaging coming soon

Skills

Invoicing Planning Active Listening Chat Support Conflict resolution Customer Service Customer Support Email Support English Speaking Product Knowledge Sales Support T-Shirt Design Etsy Logistics Coordination Logistics Management Product Sourcing Product Research Purchasing Candidate Screening Onboarding Payroll Adaptability Communication Collaboration Computer Literacy Coordination Creativity Critical Thinking Creative Problem Solving Email Handling

Membership Details

Member Since

September 16, 2026

Last Active

a month ago