Dimas Budianto

An experienced IT Support and Network Engineer with over a decade of proven track record in managing critical IT infrastructure, network routing, and communication systems. Equipped with professional MikroTik certifications (MTCNA, MTCTCE, MTCRE) and a strong foundation in network administration, bandwidth management, and secure VPN deployments. Currently advancing my expertise through a Master’s degree in Engineering, focusing on UI/UX Research for high-stakes environments. I specialize in applying user-centered methodologies (such as the Hook Model Framework) and conducting rigorous usability testing to design intuitive digital solutions. Actively seeking part-time remote opportunities or freelance projects where I can leverage my hybrid skills in technical support, network engineering, and UX research to solve complex problems and deliver reliable results. Core Competencies: -. Network Engineering & Routing (MikroTik) -. IT Support & Hardware/Software Troubleshooting -. UI/UX Research & Usability Testing (UXArmy Frameworks) -. Technical Problem Solving & Infrastructure Management