Davies Lwenga

insurance professional with 3 years and 9 months of experience in underwriting and claims management. My expertise includes insurance underwriting, claims processing, policy administration, motor and non-motor insurance, risk assessment, customer relationship management, and branch operations. I have experience preparing quotations, issuing policies and cover notes, processing claims, preparing banking and commission reports, managing petty cash, and providing excellent customer service. I hold a National Diploma in Insurance from the Zambia College of Pensions and Insurance Trust (ZCPIT) and I am currently pursuing a Bachelor's Degree in Business Administration at Cavendish University Zambia. I am highly proficient in Microsoft Office, report writing, business communication, and administrative support. I am a detail-oriented, analytical, and adaptable professional who thrives in fast-paced environments and is committed to continuous learning and delivering high-quality results.