Service Desk Analyst with 5+ years IT support and 10+ years technical customer service experience. Skilled in troubleshooting hardware, software, and network issues, resolving tickets efficiently, and providing clear, user-focused support. Passionate about keeping systems running smoothly, improving processes, and helping users succeed. Actively seeking Help Desk or Service Desk opportunities to leverage technical expertise and customer service skills.
Member Since
March 22, 2026
Last Active
3 months ago
