David Despaigne

I'm a driven IT professional with over six years of experience providing desktop support in fast-paced corporate environments. Skilled in diagnosing and resolving hardware, software, and network issues while delivering exceptional technical support to end users both remotely and onsite. Experienced in installing, configuring, and maintaining Windows and macOS systems, managing user accounts through Active Directory, supporting Microsoft 365 applications, and troubleshooting printers, mobile devices, and peripheral equipment. Proven ability to prioritize multiple support requests, document solutions accurately, and collaborate with cross-functional teams to minimize downtime and improve user productivity. Committed to delivering outstanding customer service while maintaining security, system reliability, and compliance with organizational IT standards.