Daniel O'Donohue

Customer Service Specialist

Belgium UTC+1

I am a perfectly fluent French and English speaker with the majority of my professional experience having been obtained in customer service. I was a senior customer care agent in the luxury fashion industry (B2B and B2C) and a customer care representative in the ink, paint and cosmectic industries (B2B) with my own portfolio of clients. I have worked extensively on Salesforce and SAP. I have had experience with supply chain coordination, transport organisation, pricing negotiations and billing. As a senior CCA in the luxury industry, I also managed and resolved major claims of fraud and the handling of EIP (VIP) customers.

At a glance

Level Mid Level

Education High School

Looking for

Full-Time Part-Time Contract

Open to

Video Interview

Paid Trial

Background Check

NDA

Message Daniel — Coming Soon

Skills

Customer Service Customer Support Claims Processing Machine Learning Active Listening B2B B2C Back Office Support Chat Support Conflict resolution Customer Relationship Management Email Support English Speaking Helpdesk Support Phone Support Social Media Moderation Inventory Management Logistics Coordination Order Fulfillment Order processing Order Tracking Supply Chain Management

Membership Details

Member Since

May 5, 2026

Last Active

2 months ago