Dana Dellinger

Results-driven communications and training professional with 5+ years of experience across higher education and education technology environments. Expertise in onboarding, SaaS implementation support, stakeholder engagement, and developing clear, audience-focused communications and training programs that drive adoption and measurable outcomes. Skilled at translating complex systems and processes into practical guidance for diverse audiences while collaborating across cross-functional teams. Proficient in CRM platforms, LMS environments, and virtual training tools, with a strong foundation in instructional design, customer success, and strategic communication. Recognized for strong relationship building, customer empathy, and delivering solutions that improve engagement, performance, and organizational effectiveness.