Cristina Carrageis

QA Manager / QA Lead (8+ years) scaling QA strategy, test governance, and automation across web, mobile, and API platforms. Automated a previously manual subscriptions regression suite by delivering 200 BDD scenarios in 12 months and running daily in CI/CD with smoke test gates. Built a QA Academy to close knowledge gaps and improve QA collaboration—later scaling it into an Engineering Academy for software and cloud engineers. Introduced performance testing per sprint to reduce service risk during client campaign spikes. Co-led a cross-functional DEI initiative (5-person team across Legal, Sales, Learning, and Engineering), converting employee survey signals into targeted actions on hiring, training, equity, and inclusion, while documenting Test Policy, Test Strategy, and Master Test Plan using ISTQB Test Management and TMMi practices.