Crisantha Lim

I am your ambivert support person! I've been in customer service since 2010, started with voice support half year for inbound queries for a financial brand then flourished into non-voice support of role playing game, mainstream media, until niche social gaming. I also dabbled in community moderation and quality control testing. I have spent my last decade growing with start up, supporting from a small multitasking team, moving forward and upward supporting as shift supervisor to quality analyst specialist then team lead across different lines of business. I am continuously curious, independently and appreciatively learning and sharing my learning accordingly leaving team stability, if not fully established.