Cortney Doak

I am a results-driven Billing Manager specializing in high-volume, multi-location operations and rapid revenue recovery. Most recently, I took over a $250,000 backlog across four business locations and successfully reduced it to under $8,000 in just 8 weeks, a 96% recovery rate that stabilized company cash flow. With over 6 years of experience, I bridge the gap between complex financial data and operational efficiency. I specialize in identifying bottlenecks in the billing cycle, streamlining multi-site workflows, and leading teams to hit aggressive collection targets. My approach combines meticulous audit practices with a get-it-done" mindset to ensure no revenue is left on the table. I am seeking a remote Billing Specialist, Lead Billing Specialist or Revenue Cycle Management role where I can apply my expertise in scaling financial operations and driving bottom-line growth. I thrive in fast-paced environments that value data integrity, transparency, and high-impact results.