Christopher Marufu

I’m a Technical Support Specialist and Industrial Troubleshooter with 3+ years of hands-on experience diagnosing faults in 3-phase systems, PLC/VFD control circuits, and industrial machinery. At Waverly Blankets, I reduced equipment downtime by quickly identifying and repairing electrical faults under pressure, while maintaining 100% compliance with safety and lockout/tagout procedures. At ZESA Enterprise, I installed and tested 3-phase smart meter circuits to specification, collaborated with senior technicians on tight deadlines, and maintained accurate technical documentation for every project. I specialize in logical troubleshooting, reading technical diagrams/schematics, and process documentation. My background in Electrical Power Engineering from Harare Polytechnic taught me attention to detail and structured problem-solving that transfers directly to remote tech roles. I’m reliable in shift work, fast-paced environments, and communicating clearly with teams via Slack, Zoom, and email. I’m seeking an entry-level Remote Technical Support, QA Testing, or IT Helpdesk role where I can apply my diagnostic skills and learn new software tools. I’m a fast learner, fluent in English and Shona, based in Harare GMT+2, and comfortable working flexible hours to overlap with US/EU teams. My goal is to build a long-term remote career while delivering accurate, safety-focused support.