Christina Vedia

With 16 years of professional experience, including 10 years in business development, I specialize in driving operational excellence, scaling logistics processes, and building high-performance teams. My expertise spans Fulfillment Operations & Logistics Coordination, Sales & Business Development, and Digital Marketing, with a proven track record in streamlining processes and optimizing workflows for e-commerce and logistics companies. Over the past 5 years, I’ve built and led remote teams that deliver end-to-end business support solutions, consistently improving operational productivity, efficiency, and client satisfaction. By identifying bottlenecks and implementing automation, I've significantly enhanced fulfillment and logistics operations, ensuring our clients receive the best service and cost-saving solutions. Knowledgeable in a wide range of technologies, I have served as an in-house subject-matter expert on several tools and platforms, guiding teams to maximize their potential. I played a crucial role in client onboarding, ensuring seamless transitions and long-term relationships. I have also led the creation of SOPs, ensuring operational consistency and aligning processes with strategic goals. Through my leadership, I have successfully managed client onboarding, coordinated invoicing, and directed customer service teams, while building lasting relationships with clients and improving retention rates. I’m also passionate about digital marketing, leveraging Google Ads and SEO to increase visibility and drive ROI for businesses. I’m always seeking ways to innovate and improve business processes, whether through technology adoption or strategic optimization. If you're looking for someone to lead your business operations, enhance client experiences, or optimize internal processes, I’d be glad to connect and explore how I can help.