Senior Technical Support & Security Specialist | Team Leader | Cloud, SaaS & Cybersecurity
Technical Support & Security Specialist with 13+ years of experience across SaaS, cloud, and cybersecurity, including Amazon Web Services and DigiCert. Skilled in Tier 2/3 support, escalations, account management, and leading high-performing teams. Proven track record in managing complex cases, improving processes, and delivering excellent customer outcomes. Seeking a senior-level remote role in supervision, team leadership, or account management where I can drive performance and operational excellence.
Member Since
March 26, 2026
Last Active
3 months ago