Chelsea Ferling

I am a customer-focused professional with experience in client support, administrative operations, and e-commerce. I specialize in creating positive customer experiences, resolving issues efficiently, and keeping processes organized behind the scenes. My background includes managing customer inquiries, handling data entry with accuracy, and supporting day-to-day operations in fast-paced environments. In addition to my professional experience, I currently run a small e-commerce business focused on book arbitrage on Amazon and a sticker shop on Etsy. This has strengthened my skills in order management, customer communication, problem-solving, and time management while working independently. I am highly adaptable, quick to learn new systems, and comfortable using tools such as CRM platforms, spreadsheets, and remote collaboration software. I take pride in being reliable, detail-oriented, and solution-driven, especially in customer-facing roles where communication and trust are key. I am seeking a remote opportunity in customer support, client success, or administrative support where I can contribute to a team, continue developing my skills, and deliver excellent service.