chasity mcphee

Motivated, detail-oriented, and empathetic healthcare support professional with over 5 years of experience spanning medical administrative support, insurance billing, and customer service leadership. Proven track record of navigating complex EMR systems, maintaining strict HIPAA compliance, and resolving high-volume patient inquiries with patience and critical thinking. Adept at balancing top-tier patient care with operational efficiency across clinical, retail, and remote environments.