Chakib Oudad

Customer Service & Sales professional with 20+ years of experience and 5 years in supervisory and training roles across call centers, B2B environments, aviation services, and language instruction. Skilled in team leadership, customer satisfaction, communication, and coaching, with a proven ability to stabilize performance, motivate teams, and deliver high-quality customer experiences under pressure. Thrives in fast-paced environments and excels in driving service quality, training agents, and building strong customer relationships. AI Assisted Operations.