Catrina Hanlon

Detailed oriented administrative professional with 10+ years of experience supporting healthcare and service-based environments. Proven track record of improving operational efficiency, managing high-volume scheduling, and reducing outstanding invoices by 30%. Skilled in Quickbooks, billing, customer engagement and cross-functional coordination, with a strong focus on accuracy, compliance and customer satisfaction. Known for improving processes, maintaining accurate records, and supporting clinical and business teams to achieve quality outcomes.