Catherine Khavetsa

I am a customer service and administrative support professional with over 10 years of experience in reception, office administration, client support, data entry and document management. I currently work at Ultra Electric Limited in Nairobi, handling client calls, after-hours service requests, quotations and records. Two things I'm proud of: first, I spent over two years handling confidential financial documents and bank confirmations at Russell Bedford Alexander & Associates, where accuracy and discretion were essential. Second, in 2025 I completed the ALX Virtual Assistant program, which trained me in remote work tools and professional online communication. I haven't worked in a fully remote setup yet, but I'm reliable, organized and a quick learner, and I'm comfortable working independently. I'm now looking for a remote customer support, email or chat support, virtual assistant or data entry role, full-time or part-time, where I can apply my experience and keep growing.