Brienis Puentes

I am a bilingual Administrative and Customer Support professional with over 5 years of experience supporting operations, client communication, and daily business tasks. I specialize in managing emails, scheduling, data entry, invoicing, and providing excellent customer service in both English and Spanish. In my previous roles, I have successfully handled client requests, coordinated schedules, processed invoices, and ensured smooth day-to-day operations. I am highly organized, detail-oriented, and able to multitask efficiently in fast-paced environments. I am comfortable using tools such as Microsoft Office, Google Workspace, and QuickBooks, and I am always open to learning new systems quickly. I am currently seeking a remote opportunity as a Virtual Assistant, Administrative Assistant, or Customer Support Specialist where I can contribute to a team, improve processes, and deliver high-quality support. I am reliable, proactive, and committed to providing excellent service while working remotely.