Brian Vogel - Remote Professional

Accomplished IT Service Management and Operations Leader with 20+ years of experience leading enterprise support organizations, service delivery teams, IT operations, and business technology initiatives. Proven success managing teams of up to 40 employees, directing service delivery operations, improving ITSM processes, enhancing SLA performance, and driving enterprise-wide operational improvements. Extensive experience with Incident, Problem, Change, Request, Knowledge, and Service Catalog Management, KPI reporting, vendor coordination, and executive stakeholder engagement.

At a glance

Level Lead

Experience 25 years

Education Bachelor's
Liberal Arts

Compensation $95,000 – $150,000/yr

Looking for

Full-time

Open to

Video Interview

Background Check

NDA

Messaging coming soon

Skills

Analysis Business Analysis Strategic Planning Artificial Intelligence Azure Cloud Computing Cloud Services Google Cloud Logging and monitoring Networking Security - Microsoft Defender for Cloud Business Coaching Risk Analysis Risk Assessment Teaching Training and Development Account Acquisition Account Retention Active Listening Amazon B2B B2C Back Office Support Chat Support Conflict resolution Content Management Customer Relationship Management Customer Service Customer Support

Membership Details

Member Since

August 31, 2026

Last Active

2 months ago