Brian Dunkel

Resourceful, people‑focused customer service professional with 15+ years of experience supporting customers across healthcare, education, logistics, entertainment, hospitality, and technical environments. Known for calm problem‑solving, clear communication, and the ability to take ownership of complex issues from first contact to resolution. Thrives in remote settings, fast‑paced environments, and roles requiring empathy, accuracy, and cross‑department collaboration. Recognized for leadership, adaptability, and delivering consistently positive customer experiences.