Generalist expert with 5 years experience in customer service and MSc Data Analytics and Technology
I’m a data, technology and operations professional with an MSc in Data Analytics and Technology and a BSc in Software Engineering. My background combines data analysis, AI evaluation, customer operations, CRM systems, project coordination and remote digital work. I have hands-on experience with Python, SQL, R, Power BI, AWS, Excel, Zendesk and Smart Routes, alongside experience reviewing AI-generated outputs, validating data, following detailed guidelines and identifying quality issues or inconsistencies. I have also worked in customer-facing and project-support environments, where I developed strong communication, documentation, problem-solving and stakeholder-management skills. I’m comfortable working independently in remote environments, managing deadlines, adapting quickly to new tools and processes, and communicating clearly with both technical and non-technical teams. I bring a detail-oriented, analytical approach to my work and enjoy solving problems, improving processes and delivering accurate, high-quality results. I’m currently interested in remote opportunities across data analytics, AI evaluation, data quality, CRM and operations, customer support, project coordination and technology-focused roles. I’m particularly interested in teams that value reliability, continuous learning, clear communication and measurable results.
Member Since
August 21, 2026
Last Active
2 days ago