Bernice Samuel POLYNICE

I'm a bilingual customer service professional (Haitian Creole, English) who also speaks French, with experience resolving high volumes of customer inquiries daily while maintaining strong satisfaction scores. I've also developed informal interpretation experience bridging communication between English and Haitian Creole speakers in everyday situations. Alongside this, I'm building a data analytics portfolio using SQL, Python, Tableau, Power BI, and Excel. I'm looking for a remote customer service or entry-level data role where I can apply my communication skills and growing technical toolkit, with long-term interest in interpretation and data analysis work.