Belinda Serwaa Amoako

Medical Virtual Assistant with experience supporting U.S.-based telehealth practices and high-volume patient care operations. In my most recent role, I supported a practice serving approximately 90 patients weekly, managing scheduling, patient communication, EHR documentation, insurance verification, prior authorizations, referrals, medical records, and pharmacy coordination. Through prompt scheduling, proactive follow-up, and efficient administrative workflows, I contributed to approximately a 20% improvement in scheduling efficiency and helped ensure patients were connected with providers in a timely manner. Experienced with TherapyNotes and multiple EHR/EMR platforms, with a strong focus on HIPAA-compliant patient care and administrative support. Seeking a remote Medical Virtual Assistant, Healthcare Administrative Assistant, Patient Care Coordinator, or Medical Administrative Specialist role.