Awunga Lem Mariam Obenson

What do I do? I work as a Customer Service and Administrative Assistant at a Transportation and logistics company in Buea. I handle customer inquiries via phone, email, and WhatsApp, track shipments, prepare invoices and delivery documents, and support daily office operations to ensure smooth and timely deliveries. For how long? I have been in this role for 2 months, and in this short time I have quickly learned the logistics workflow and become a reliable point of contact for both customers and drivers. What are two things I achieved? 1. Improved response time and customer satisfaction by proactively updating clients on shipment status and resolving delivery issues quickly, which reduced complaints. 2. Organized shipment records and daily reports using Excel and Google Sheets, reducing paperwork errors and making reporting faster for the team. What kind of remote role do I want next? I am seeking a remote Customer Support / Administrative Assistant / Virtual Assistant role where I can work from home and apply my customer service and admin skills. I am detail-oriented, fluent in English with basic French, proficient in Microsoft Office and Google Workspace, and highly responsive on WhatsApp, email, and chat. I am looking for a long-term remote opportunity with growth, available full-time and payable via Payoneer/Wise.